Privacy Policy
Summer Valley PCs
Last updated: 3 November 2026
Summer Valley PCs is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it and your rights under UK data protection law.
Who We Are
Summer Valley PCs is an independent computer repair business based in Swansea, providing computer and laptop repairs, upgrades, virus removal, scam recovery, data recovery and technical support.
Summer Valley PCs
32 Aberdyberthi Street
Hafod
Swansea
SA1 2LL
Email: adrian@summervalleypcs.co.uk
What Information We Collect
Depending on the service requested, we may collect:
- Your name, telephone number and email address.
- Your address, where required for home visits.
- Details about your computer or device.
- Information you provide when contacting us.
- Information necessary to complete repairs or technical support.
- Payment and invoicing information.
How We Use Your Information
We use your information to respond to enquiries, arrange appointments, provide repairs and technical support, communicate about your device, prepare quotations and invoices, provide after-sales support and meet legal obligations.
We do not sell or rent your personal information.
Lawful Basis for Processing
We process personal information where necessary to perform a contract, respond to enquiries based on our legitimate interests, comply with legal obligations or undertake activities for which consent is required and has been obtained.
Computer Repairs and Your Personal Data
When repairing a computer or laptop, we may temporarily have access to files stored on your device.
We only access personal files where necessary to diagnose or complete the requested repair. Information viewed during repairs is treated confidentially.
We do not copy, share or use personal files unless you have requested data recovery or transfer, it is necessary for the repair, or we are legally required to do so.
Passwords
Passwords supplied for repair purposes are handled confidentially, used only for the requested work and not retained longer than necessary.
Data Backup
Customers are responsible for ensuring important files are backed up before repairs begin.
Although reasonable care is taken, existing hardware faults or unforeseen equipment failures can result in data loss. We can advise on backup solutions before carrying out repairs.
How Long We Keep Information
We retain personal information only for as long as necessary to complete work, provide after-sales support, meet legal or accounting obligations and resolve disputes.
Retention periods depend on the type of record and applicable legal requirements. Information no longer required is securely deleted or destroyed.
Website Cookies
Our website does not currently use Google Analytics or advertising tracking cookies.
Essential technical cookies may be used where necessary for website administration or functionality. You can manage cookies through your browser settings.
Third-Party Websites and Services
Our website contains links to external services, including Facebook, Instagram, X and Google Maps.
These are ordinary links rather than embedded tracking services. When you follow an external link, that provider may process information according to its own privacy policy.
Our website is hosted by a third-party hosting provider, which may process technical information necessary to operate and secure the website.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion where applicable.
- Restrict or object to certain processing.
- Request data portability where applicable.
- Withdraw consent where processing relies on consent.
- Complain to the Information Commissioner's Office.
For further information, visit the Information Commissioner's Office (ICO).
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss and misuse. However, no electronic storage or transmission method can be guaranteed completely secure.
Links to Other Websites
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, website or legal obligations change. Updates will be published here with a revised date.
Contact Us
For privacy enquiries, contact Summer Valley PCs at adrian@summervalleypcs.co.uk.